retail

Retail Reality

The retail landscape has changed beyond all recognition but creative retailers are finding new ways to connect with their ideal customers. That means turning their store into an attractive destination for people that want a more complete retail experience. Understanding what drives customers to the store helps ambitious retailers design the type of spaces they’ll want to spend their time and money. That design and the technology behind it has the power to create incredible experiences. Experiences, that increase dwell time, loyalty and total spend.

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Redefining retail and your brand

Getting the right blend of design and technology doesn’t just increase footfall and help buck the retail trend, it also helps bring a new dimension to your brand. Combining audio, visual and the latest technology can elevate your customers experience and showcase the products you sell in the most positive way.

Being able to provide our shoppers with a new experience in our open space retail stores has been made possible by using features such as lighting and variations in sounds. Hutchison Technologies worked closely with us to understand this concept of creating defined areas, resulting in easy to use technology that is cleverly integrated and has ultimately enhanced our customer experience.

Customer Operations & Experience Manager - European High Street Store

Large scale display

Advanced video wall technology gives ambitious retailers the ability to unleash their creativity and produce eye-catching spaces that have the wow factor. Breaking free from the constraints of standard in-store displays gives retailers a competitive edge. Whether it’s using displays in isolation or as part of a dynamic multi-screen array, the scope is limitless. We work with our retail clients to help bring their display ideas to life.

The soundscape

Finding the soundtrack that matches your brand helps create a strong affinity with your customers. We’ll help you source that music, or, we can compose original soundtracks that are as unique as your brand. Having your music playing through your retail space creates just the right atmosphere. Whether you’ve got a pre-recorded track list or your own in-store DJ, the quality of the sound is essential. From speakers that cover your entire space to dedicated speaker zones that play music that perfectly matches individual departments - audio design can help your customers feel at home. We work in harmony with our clients to create the perfect ambiance for their customers.

Enhancing display

Point-of-sale digital signage, interactive screens, branded in-store radio and announcements, and advanced feature and effect lighting are other ways you can boost your everyday customer experience, or ramp it up a notch for opening nights, a national roll out, invite-only launches, or exclusive brand events. Hutchison Technologies are always looking for innovative ways to help you deliver on your own customer brand promises, and our spectacular audio visual solutions give you a versatile and meaningful way to keep your experiences bang on trend.

Creating dynamic retail spaces

There’s never been more of an opportunity for retailers to get creative with their spaces. Interactive screens let your customers personalise their experience. In-store radio means key marketing messages can be blended with your soundtrack. And, point-of-sale can be completely reimagined by the use of digital displays. Your retail spaces can even be transformed into event spaces for product launches and promotional evenings. We bring our creativity and your ideas together to help redefine your stores and brand.

Solutions

Audio Visual

Creating immersive sensory environments can take workouts to a completely different level. That’s good for your customers, your team and your business. Our team bring the best audio, visual and controller technology technology together to create spectacular experiences.

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Lighting

Get your lighting right and it can add so much to the complete experience. Get it wrong and you risk undoing all your good work. Much like the lighting itself, it’s all about getting the balance right. Our team of lighting specialists use the latest technology to bring the Audio Visual elements to life.

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Access Control

Getting the experience right for your customers isn’t just about what happens in the gym or studio. Automating the process of accessing your venue helps your customers and your team. We help design better customer journeys by using the most innovative access control technology.

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Smart Cards & Wearables

Using smart technology is the new ‘normal’ for your customers. Embracing it and continually looking to innovate can be a real point of difference for your business. We deploy the most recent technologies and constantly scan the horizon to see what’s coming next.

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Data & Telecoms

Running a successful gym, studio or leisure club relies on a lot of data and the consistency of its telecoms networks. Often overlooked, they’re both a valuable asset, and a risk for your business. We design, install and service the technology you need to deliver what your customers expect.

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Interactive Screens

MultiBall is the world's first mixed reality sports gaming platform. It cleverly combines real-life physical activity with gaming, using touch-sensitive projections. And the best thing: all you need to get started is a wall. Get in touch to find out more about how MultiBall can enrich your retail space.

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Project partners

Taking your project from concept to completion and beyond. Advanced expertise, effective collaboration, and a high level of support throughout ensure we deliver your project objectives as a trusted partner.